Advice hub

The Independent Lives advice hub has all the information you need to get started and to manage your Direct Payment and to employ your own Personal Assistants.

Access our informative fact sheets, downloadable templates, and step-by-step video guides to find the information you need. Use the filter and search options to quickly locate relevant content. For additional guidance, our Employer Refresher Videos provide clear explanations on key topics.

If you can’t find what you’re looking for or need further clarification, our advice team is here to help, get in touch with us today.

Email: advice@independentlives.org
Telephone: 01903 219482 (option 3)

Filter topics

Advice topic

Advice type

Advice pack

Location

A guide to employing Personal Assistants using your Direct Payment

Video

This short video will explain the key roles and responsibilities of becoming an employer using a Direct Payment.

Employer refresher videos

Video

These resources are designed to help you stay informed and confident in managing your responsibilities as an employer. Whether you are looking for quick reminders or detailed guidance, our videos cover essential topics to make your role easier.

Guidance on completing paperwork within the PA pack

Congratulations on your new hire! Use this document to help you complete and understand the PA pack.

Introduction to the Direct Payment support service

Factsheet 1.0

This factsheet introduces what you will be required to do to employ a Personal Assistant using your Direct Payments.

Information & Advice (IAA) Service

Information sheet

Use this page to view or download information about the Independent Lives information and advice service.

East Sussex core employment support service

Information sheet

Use this page to view or download information about the East Sussex core employment support service.

Direct Payment bank accounts & financial record keeping

Factsheet 1.1

This factsheet explains what you need to know about managing your Direct Payment through a bank account as well as the financial record keeping you need to be aware of.

Spending record

Template

Use this page to download one of our useful templates. Our templates are designed to support you to better manage your Direct Payment and Personal Assistants.

Preparing your employer budget

Factsheet 1.2

This factsheet will guide you through the process of drawing up a workable and affordable employer budget to suit your specific circumstance.

Employer budget template

Template

Use this page to download one of our useful templates. Our templates are designed to support you to better manage your Direct Payment and Personal Assistants.