Advice hub

The Independent Lives advice hub has all the information you need to get started and to manage your Direct Payment and to employ your own Personal Assistants.

Access our informative fact sheets, downloadable templates, and step-by-step video guides to find the information you need. Use the filter and search options to quickly locate relevant content. For additional guidance, our Employer Refresher Videos provide clear explanations on key topics.

If you can’t find what you’re looking for or need further clarification, our advice team is here to help, get in touch with us today.

Email: advice@independentlives.org
Telephone: 01903 219482 (option 3)

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Employer refresher videos

Video

These resources are designed to help you stay informed and confident in managing your responsibilities as an employer. Whether you are looking for quick reminders or detailed guidance, our videos cover essential topics to make your role easier.

East Sussex core employment support service leaflet

Information sheet

Use this page to download information about our East Sussex core employment support service.

Having a managed account

Information sheet

Use this page to download information on managed bank account options for Direct Payment recipients.

Payroll options for East Sussex clients

Information sheet

Use this page to download information on the different payroll options for Direct Payment recipients in East Sussex.

Employing friends or family as Personal Assistants

Factsheet 1.8

This factsheet is intended to give advice on employing friends or family members as Personal Assistants.

Guidance on completing paperwork within the PA pack

Congratulations on your new hire! Use this document to help you complete and understand the PA pack.

Employer budget template

Template

Use this page to download one of our useful templates. Our templates are designed to support you to better manage your Direct Payment and Personal Assistants.

Payroll and banking options for East Sussex clients

Information sheet

Use this page to download information on the different payroll and banking options for Direct Payment recipients in East Sussex.

DBS – West Sussex one page profile

Information sheet

Use this page to download a one page profile of our DBS service.

DBS – Croydon one page profile

Information sheet

Use this page to download a one page profile of our Croydon DBS service.