Healthwatch West Sussex, Independent Lives and West Sussex County Council Adults Services would like to hear from individuals who receive Direct Payments including those who employ their own care and support staff.
We’re keen to learn about your experiences of the Direct Payment process, including the support you have received from Independent Lives in your role as an employer. We would also like to understand any challenges you may have faced when accessing Direct Payments and managing your own care and support.
Complete the survey – https://www.smartsurvey.co.uk/s/DirectPaymentCustomers/
If you would prefer to complete the survey via a telephone call with a member of our team, or you would like to be sent a paper copy, please contact: helpdesk@healthwatchwestsussex.co.uk or call 0300 012 0122.
This survey closes on: Monday 30 November 2026.