Support Workers

Ref: PC203

Location: Woking


I am looking for personal care for a Child

Drivers licence required: Yes

Hours per week:

Day and night shifts available

Hourly pay rate:

Payrate1: day shifts £17.20 Payrate 2: waking nights £18.20 Payrate 3: Weekend / bank holidays day £19.20 Payrate 4: Weekend / Bank Holiday waking night £20.20 Travel allowance may be considered if you are travelling more than a 10 mile radius. Other benefits e.g. free parking at client’s house, mileage for non-commuting activities, flexible shift patterns

Our client is recruiting on behalf of a well-established organisation that supports children and adults with catastrophic and complex brain injuries.  They are now looking for Carers to provide support in the client’s home and community.

If you have caring experience and an empathetic, patient approach, this is an exceptional opportunity to develop your career with a successful organisation.

Within a supportive and welcoming team, you will be offered a high standard of training and supervision to ensure that you succeed in your role.

As a Carer, you’ll be responsible for providing a high-quality care service to a delightful teenager who has additional needs - cerebral palsy.

You will work with the client in their own home and local community both day and night shift available.  The role includes supporting our client with personal care and therapy programmes.  You are expected to use a flexible and adaptable approach to ensure that the client participates in age related activities, allowing choice and encouraging them to achieve their optimum level of independence while having regard to their safety and welfare.

The role will involve application of a planned daily routine of activity with our client, encouraging them to plan and participate in activities each day.  In addition, you will be expected to apply behavioural management strategies and application of goals-based activities with our client under the guidance of the client’s parents and case manager. You will be expected to attend regular supervision with the case manager and multidisciplinary team (MDT) as required.

You will also be expected to assist our client with their therapy programmes and support the client to access sports / activities in the community.

Liaising with an inter-disciplinary team, the Case Manager and family members, you’ll ensure that the individual’s health, educational, social, physical, psychological and emotional needs are met.

Interested? To be considered, you must have experience of working in either a paid or voluntary caring role.  Our client has a wheelchair accessible vehicle thus a full driving licence is also a strong advantage.

Due to the varying needs and support requirements of the service user, the shifts and rates are variable to meet the client’s needs.

All applicants invited for an interview will be asked to provide documentary evidence confirming their right to work in the UK, and posts offered are subject to two satisfactory references and a criminal record check through the Disclosure and Barring Service.  The employer is committed to safeguarding and promoting the welfare of those in its care.  You will be required to complete an induction and training programme which includes safeguarding best practice.

The position requires a criminal record check through the Disclosure and Barring Service for an Enhanced DBS Check with Children and Adult Barred List.

A conviction or caution will not necessarily prevent you from being employed.

Duties include:

Typical duties


  • Assist our client to live as independently as possible within their own home ensuring all aspects of domestic life and activities of daily living are managed effectively with as much participation from our client as possible.
  • Contribute to the assessment, implementation and evaluation of support for the client alongside the MDT and the case manager.
  • Keep clear, contemporaneous records of care and send these electronically after each shift to the case manager.
  • Work collaboratively with other team members ensuring you communicate information from one shift to another through use of care record sheets found on staff laptop and through use of communication book.
  • Provide support and care in partnership with client and family.  Specific tasks include assisting client with all standing transfers using the molift transfer equipment and all aspects of personal care.
  • Attendance at supervision meetings with case manager and other team members is expected as a minimum 4 times per year.
  • Attend team meetings and supervision and training with MDT members as required.
  • To observe and report any changes in the client’s condition to the family or case manager whilst taking appropriate immediate action for example arranging a GP appointment if client unwell.
  • To work using a mature approach considering the client’s age and ensure they are given choices where possible in relation to choice of activity, while maintaining an appropriate supportive relationship.
  • To maintain a family centred approach at all times, remaining aware of the social and psychological needs of the client and family unit.
  • Plan any outings in accordance with protocol and in consideration of issues such as disabled access.
  • Develop work in line with the Case Manager and MDT to assist in developing the client’s independence skills in line with the goals as agreed and monitored during supervision.


Personal Care

  • Assist client to mobilise safely inside and outside of the home, including accompanying to public toilets where required, while respecting client’s dignity and privacy.
  • Physically assisting the client to manage all aspects of personal care tasks including bathing, washing and dressing in the mornings as directed by client, including the fitting of splints as per care plan guidelines.
  • Prompt client with taking medication and supervise its administration every morning/evening ensuring this is recorded in the care record as per medication administration care plans.


Support and Rehabilitation

  • Supporting the client on a daily basis with planned and structured activities using the timetable and employing approved motivational techniques to encourage our client to participate in planned activities as per guidance from therapists.
  • Drive the client in wheelchair adapted vehicle (WAV) to voluntary placement, outings and appointments.
  • Attend and assist with personal training, physiotherapy, psychology and occupational therapy sessions and programmes, as advised by the relevant therapists.
  • Inform the case manager, therapist and family of the itinerary of planned outings ensuring you follow the management plans relating to safety and emergency procedures whilst out in the community.
  • Support client to participates in meal preparation as required.
  • Take the lead in managing all aspects of household maintenance under guidance of client’s family/case manager.


Specialist Equipment & Manual Handling

  • Be familiar with the operation and function of all specialist equipment used by the client including molift transfer equipment, powered wheelchairs and standing frames / walkers.
  • Ensure you are familiar with the process of loading and securely fastening wheelchair into client’s vehicle.
  • Be familiar with assisted transfers where relevant and required, and that these are conducted in line with the manual handling training, risk assessment, care plan.
  • Follow guidance of wheelchair specialist with regard to positioning and use of wheelchair.
  • You have responsibility for reporting any faults or problems with equipment to the case manager and client’s family.



  • Responsibility for washing / ironing of the client’s clothes.
  • Tidying and cleaning of property as per cleaning schedule.
  • Ensuring that the clients specialist equipment is cleaned on a weekly basis or more regularly if required.



  • Responsibility to accompany client on holiday as required and in negotiation with other team members and case manager.
  • Follow specific risk management plans relevant to any planned holiday trip here or abroad.


Ad Hoc

  • Summon immediate help for any emergency and take the appropriate action to contain it.
  • Facilitate the client’s independence where appropriate and within the boundaries of safety.
  • Work at all times in a way that minimises risks to health and safety for both support worker and client.
  • Deliver high quality care and reflect on own work, sharing information and experience with MDT and case manager.
  • Contribute to the planning of activities in liaison with client’s family, making suggestions based on own knowledge and experience.
  • Act within the parameters of the role, while using own initiative where required.
  • Communicate effectively and professionally when using the telephone or when talking directly to client, family, or others involved in care and welfare.
  • Maintain appropriate, contemporaneous and accurate record of work.
  • Contribute and ensure effective work scheduling by demonstrating an adaptable approach to client’s care and routine.


Candidate qualities:


  • Able to demonstrate literacy and numeracy to GCSE level or equivalent
  • Experience of working in a caring role, either paid or voluntary
  • High level of verbal communication skills
  • Basic IT skills
  • Ability to record information in legible, fluent English
  • Understands dignity & respect
  • Understanding of confidentiality and Data Protection
  • Ability to maintain a supportive, caring relationship while retaining professional boundaries
  • Uses own initiative within role specifications
  • Approachable
  • Demonstrates empathy
  • Able to work without direct supervision
  • Ability to acknowledge others’ different perspectives
  • Clean full driving licence


  • A level education or equivalent, such as NVQ in Health & Social Care
  • Graduate education or studying for a degree
  • Experience of working with children with additional physical needs, either paid or voluntary
  • Have some existing relevant competencies e.g. multidisciplinary team working
  • Experience of driving wheelchair adapted vehicles.


All applicants must have the right to work in the UK and be willing to undertake an Enhanced Disclosure & Barring Service check if required.

Please note, if you are successful in your application for this position you will be employed directly by the individual employer and not Independent Lives. Successful applicants will be entitled to Holiday pay and will be issued employment contracts.

*Exemption for gender is claimed under the Equality Act 2010 Part 1 Schedule 9