Training frequently asked questions

Unfortunately not. Southfield House only has a small carpark and the building houses four separate businesses. We are in the town centre so there are many options including the below:

Car parks available in the area:

• High Street multi-storey car park
• Grafton Road multi-storey car park
• Marine place car park - Ranging from £1.30 for 1 hour up to £6.50 for 5 hours.
• Union Place car park - Ranging from £1.95 for 1 hour up to £7.80 for 4 hours (£9.95 for up to 24 hours).

Buses

There are a number of bus companies servicing Worthing town centre. Please see the bus company websites for timetables:

• Brighton & Hove – Bus timetables
• Stagecoach – Bus timetables – Choose Worthing from the ‘Select Location’ drop-down
• Compass – Bus timetables
• Metrobus – Bus timetables

Trains

Worthing train station is a 15 minute walk from the Independent Lives office. For latest train times to Worthing station, visit southernrailway.com. 

Yes, you will. There is a short quiz following your session and if this is completed with a rate of 75% or higher then your certificate will be sent to you via email. 

We are currently developing a range of clinical training options and hope to launch these before the end of the year. 

If you need more information on how to access this training, please contact your AACC nurse or contact our advice team on 01903 219482 (option 3).

You can find more details about how our courses are funded below. If you have any other questions about course funding then please contact us on 01903 219482 (option 3).

We ask that you let us know of any cancellations at least 24 hours in advance where possible. Some of our courses are over subscribed so your space could be allocated to someone else if we are provided with enough time.

We ask that if you are going to be late, you let us know by phoning 01903 219482 (option 3). If you are more than 15 minutes late to the session, you may not be admitted and will need to rearrange via our website.

As our offices and training suite are based in Worthing, we are aware that this is quite some way for a lot of PAs. We currently work in libraries around West Sussex where we can do a theory only moving and handling. We advise that this is for already experienced personal assistants and not people who are new to a caring role. Please note, the First Aid course includes the practical in external venues as training equipment is fully portable.

For most of our training courses, there is an option to join an online session. However, First Aid and moving and handling are face-to-face due to a practical element.

There can be an option to train in your own home if you are using specific equipment or your personal assistants are unable to attend our sessions. This can be discussed with our training team by emailing [email protected]

There may be an additional charge when training in someone’s own home.

You do not need to bring anything specific with you, pens and paper are provided for note – taking for the in-person sessions. You may want to have a notepad if you are joining online. 

You can view our training risk assessment here which covers sessions held at our office in Worthing.

For practical sessions you will be asked to fill out a health declaration so the trainer is aware of any injuries or physical ailments so adjustments can be made. If you feel that there is something separate that may impact your learning, then please email [email protected] so the trainer can be aware.

Yes, you can, all our training is available to personal assistants and their employers. This covers people in receipt of Direct Payments and PHBs. Training can also be accessed by private customers and self-employed personal assistants.