Government announce new laws to protect disabled people when travelling in taxis and PHVs

New laws will ensure the 13.7 million disabled people in England, Scotland and Wales receive the assistance they need and will not be charged more than they should when using taxis and private hire vehicles (PHVs).

The new Taxis and Private Hire Vehicles (Disabled Persons) Act 2022, which came into force on 28 June, is the most significant change to taxi accessibility legislation since the Equality Act was introduced 12 years ago.

The 2022 Act amends the Equality Act 2010 to place duties on taxi drivers and PHV drivers and operators, so any disabled person has specific rights and protections to be transported and receive assistance when using a taxi or PHV without being charged extra.

As part of the amendments, taxi and PHV drivers could face fines of up to £1,000 if they fail to provide reasonable mobility assistance to disabled passengers taking a pre-booked vehicle.

To find out more, please visit the gov.uk website.

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